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Your partner portal

A tour of the six tabs of your partner portal and what you do on each one.

Your partner portal is under My Account → On Demand. The header shows your logo and business name, and six tabs sit under it.

Overview

Your home page in On Demand:

  • Get started checklist: billing set up, a test key created, your first order sent, live API access.
  • This month at a glance: orders, the amount ordered, what is in production and what has shipped.
  • Your first products, and your account manager's name, phone and email.

Products

Everything you can sell, one row per colour and size:

  • the SKU (yours first for your own designs, with ours under it);
  • your NET price and a retail price, with what you keep;
  • the production time in business days.

Use Download CSV for your store to get the whole list as a spreadsheet (see Put products on your store).

The Design it, sell it card at the top starts a new design or opens your existing ones (see Design it, sell it).

Orders

Every order you have sent: your order number, our order number, the recipient, the status, and tracking numbers as soon as a package ships. Cancel an order from here within the cancel window (see Orders, shipping and tracking).

New order

Type in an order by hand: your order number, your customer's address (with Google address lookup), and the SKUs and quantities. You review the full price before anything is placed. See Place your first order.

Developers

Everything for connecting your store or app:

  • API keys: create test keys yourself; we issue your live key when your test orders work.
  • Quick start: the two calls to get started.
  • Webhooks: add an endpoint and send a test event.
  • Recent API requests: the last calls made with your keys, with status codes, to help you debug.

See the API quick start.

Billing

How you pay us: a card on file that we charge when we accept each order, or invoice terms for approved accounts. Your recent invoices are listed here too. See Billing, invoices and sales tax.

Need a hand? Partners: your account manager's details are on the Overview tab of your portal. Everyone else: call (877) 737-8191 or email support@promogator.com.
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Compare Products

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