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Custom Insulated Drinkwear

Shop one of our most popular categories of insulated drinkwear in a variety of colors

Branded Caps & Headwear

View our collection of custom branded hats, all prices include custom embroidery

Customer Branded Apparel

From company polos to screen printed tees we have you covered in this department

Notebooks & PadFolios

Custom printed notebooks available in a variety of materials to choose from

Tradeshow Displays

Have an upcoming event? Let us help you find the perfect tradeshow display

Technology Products

Tech products,power banks & unique products for a high quality promotional item

Personalized Bags & Totes

Find a personalized tote bag on any budget we make it easy to create custom bags

Custom Branded Sanitizer

We offer custom printed wipes and PPE products branded with your logo

Custom Pins & Award Medals

High quality customized metal promotional pins and championship medals for all occasions

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🧾 1. Terms & Conditions

Last updated: October 2025
Welcome to Promogator.com (“Promogator,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, and services. By accessing or using the site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Overview

Promogator is owned and operated by Gator Inc., a Nevada-based company specializing in custom promotional merchandise and corporate branding products.
We provide online ordering, artwork proofing, and production management tools for custom-designed products.
Website: www.promogator.com
Email: support@promogator.com

2. Ordering Process

1.     Design Proofs & Approvals
o   After your order is placed, our design team will prepare a digital proof for your review.
o   You are responsible for checking all design details, including spelling, colors, and layout.
o   Production begins only after you provide signed or written approval.
o   Once approved, orders cannot be changed, canceled, or refunded.
2.     In-Hands Date
o   We confirm an agreed-upon delivery or “In-Hands” date after proof approval.
o   Promogator will make every effort to meet the event date, but delays caused by carriers, customs, or external circumstances are beyond our control.

3. Payments

·       Payment must be made in full before production begins unless otherwise agreed in writing.
·       We accept major credit/debit cards, ACH transfers, or approved business accounts.
·       Delayed or failed payments may result in order suspension or cancellation.

4. Shipping & Delivery

·       Shipping options and costs are shown at checkout.
·       Delivery times are estimates only.
·       Once a package leaves our facility, Promogator is not responsible for shipping delays, loss, or damage.
·       Risk of loss transfers to the buyer upon carrier pickup.

5. SMS Notifications & Consent

5.1 Purpose of SMS Communication

Promogator uses SMS text messaging to provide important updates related to your orders, including:
·       Order confirmations and production status updates;
·       Artwork approval reminders and digital proof notifications;
·       Shipping and tracking information;
·       Invoice or payment confirmations.
We do not send promotional or marketing text messages. SMS is used solely for order-related communication.

5.2 Consent and Account Management

When you create an account or place an order on Promogator.com, you may voluntarily provide your mobile phone number.
By doing so, you consent to receive automated or manual SMS messages for order-related purposes.
Inside your account dashboard (“My Account / Notification Manager”), you can:
·       View and manage your notification preferences;
·       Update or remove your phone number;
·       Opt out of SMS notifications at any time.

5.3 Opt-Out Instructions

You may also opt out at any time by replying “STOP” to any message.
After opting out, you may still receive non-SMS communications such as emails regarding invoices or delivery confirmations.
Standard carrier message and data rates may apply.

6. Returns & Refunds

Since all Promogator products are custom-made, all orders are final once proof approval is received.
Refunds or replacements are only provided if:
· The product is defective; or
· The final product does not match the approved proof.
Claims must be made within 7 days of delivery, with photos and a description. Approved claims will be replaced or refunded at Promogator’s discretion.

7. Intellectual Property

By submitting artwork, logos, or designs, you represent that you own or have permission to use them.
You grant Promogator a limited license to reproduce your designs solely to fulfill your order.
We may display completed projects for portfolio or marketing purposes unless you request otherwise in writing.

8. Color, Material & Print Variations

Minor variations in color, fabric texture, or finish between proofs and final products may occur due to the printing or embroidery process. These are not considered defects.

9. Event-Specific Orders

We understand many of our clients order for events or time-sensitive purposes. While we make every effort to meet your deadlines, Promogator cannot be held responsible for delays beyond our control.

10. Limitation of Liability

Promogator’s total liability shall not exceed the total purchase price of the order in question.
We are not liable for any indirect, incidental, or consequential damages.

11. Governing Law

These Terms shall be governed by the laws of the State of Nevada.
Any disputes will be handled exclusively in the courts of Clark County, Nevada.

12. SMS Updates

I agree to receive, OTP, Status updates and order tracking information from Promogator at the phone number provided above. I understand I may receive about 1 message per day. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

13. Updates to Terms

We reserve the right to update these Terms at any time. Continued use of our site indicates acceptance of any revised Terms.