Ordering & Timelines

How do I work backward from my in-hands date to know when to order?

Short answer

Start with the date you need the items in your hands. Subtract a 1-day buffer, then shipping transit, then production time, then the time you need to approve the proof. The result is your latest order date. Production counts business days only and starts once the proof is approved and the order is paid.

  • Count backward from your in-hands date, not your event date.
  • Production and proof days are business days; weekends do not count.
  • Production starts after proof approval and payment, not at checkout.
  • Add a 1-day buffer and your own approval time.
  • Rush options can shorten production but may add a surcharge.

The timeline has four parts

Your in-hands date is the day the products must be delivered to you. It is not the day of your event. If you need items for a Friday event, you probably want them a few days before, so you can check, sort and pack them.

Work backward through these pieces:

  1. Buffer. We suggest a 1-day buffer. Production and delivery dates are estimates, not guarantees.
  2. Shipping transit. Typically 1 to 7 business days, depending on how far the package travels. Each product page shows a delivery estimate. Large orders may ship by freight, which can take longer.
  3. Production. Most imprint methods take 7 to 10 business days at standard speed. Embroidery typically takes 10 to 14. Each product page shows its own production time, so use that number when you have it.
  4. Proof and payment. Production does not start until you approve the proof and the order is paid. Approved business accounts on terms can start as soon as the proof is approved. Most proofs arrive within about 24 hours of receiving your artwork and order details.

A worked example

Say you need screen printed T-shirts in hand by Friday, June 20. Assume 8 business days of production and 3 business days of shipping.

  • Start at June 20 and subtract 1 business day of buffer: Thursday, June 19.
  • Subtract 3 business days of shipping: Monday, June 16.
  • Subtract 8 business days of production: Thursday, June 5. Production must start by then.
  • Subtract 1 business day for the proof, and allow time for your own review: the order and artwork should be in around Tuesday, June 3 or earlier.

This is a sample calculation only. Use the real numbers from your product page and your carrier estimate.

Mistakes that cost days

  • Counting weekends. Production days are business days.
  • Forgetting payment. An unpaid order does not start production.
  • Slow proof approval. Every day the proof sits unapproved is a day lost.
  • Missing the daily cutoff. Orders placed after 4 PM Pacific start processing the next business day.
  • Sending raster art or no PMS colors. Vector files and PMS colors up front prevent back-and-forth.
  • Adding imprint locations late. One location is usually faster than several.

If you are already short on time

Rush production is typically 3 to 5 business days, and Super Rush is 24 to 48 hours on select products and methods only. A rush surcharge may apply, and your rep confirms it before you approve. Faster shipping, such as 2-day air or overnight, can also close a gap. Drinkware and desk items can be ready fastest. Check the rush products and confirm your date with a rep before you count on it.

Step by step

  1. Set your in-hands date

    Pick the day you need the products delivered, not the event day. Leave room to check and distribute them.

  2. Subtract a 1-day buffer

    Move one business day earlier to absorb small delays. Dates are estimates, not guarantees.

  3. Subtract shipping time

    Use the delivery estimate on the product page. Transit is typically 1 to 7 business days, and freight orders may take longer.

  4. Subtract production time

    Use the production time on the product page. Count business days only, and note that embroidery usually takes longer.

  5. Allow for proof, approval and payment

    Add time for the proof (about 24 hours), your review and payment. Production starts only after both are done.

  6. Place the order by that date

    Order before the 4 PM Pacific cutoff. If the date has passed, ask about Rush or Super Rush.

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People also ask

When should I order for my event?

Order so your items arrive several days before the event, then work backward from that in-hands date. For standard production, many buyers plan on several weeks. Product pages show exact production and delivery estimates.

How early should I place an order?

As early as your artwork and budget are ready. Standard production is typically 7 to 14 business days by method, plus shipping, proof and approval time. Earlier ordering also avoids rush surcharges.

How do I plan an order timeline for a deadline?

List each stage: proof, approval, payment, production, shipping and buffer. Put a date on each, working backward from the deadline. Ask your rep to confirm the dates before you approve the proof.

Does the production clock start when I place the order?

No. It starts once the proof is approved and the order is paid. Approved business accounts on terms start as soon as the proof is approved. Orders after 4 PM Pacific start the next business day.

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Written with AI assistance and reviewed by the Promogator team. Our editorial standards

Prices, minimums and production times change: the product pages always show the live numbers.

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